Today’s patient experience is a game of cat and mouse. Hospital executives think they know where the experience is weakest, so they set up hidden cameras (and often not-so-hidden focus groups) to capture real patient experiences. They crack open the data, noise cancelation software, and bar graphs to isolate which services are most in need […]
One of the biggest challenges for many healthcare professionals is how do you keep patients from leaving before their appointment time. What is a Phone Charging Station? A phone charging station is a great way to encourage patients to stay longer at your office or facility. By providing a place for them to charge their […]
Today, almost everyone has a cell phone. Most people take their phones with them just about everywhere they go. For example, your hospital is likely filled with people who have their own cell phones and are using them while they’re there. Wouldn’t it be nice if they could charge their cell phones while they’re there? […]
Cell phones and other mobile devices have become an integral part of a student’s life. Many students use their cell phones to stay in touch with friends, check social media sites, and send text messages. As a result, it is not uncommon for students to spend a significant amount of time talking or texting on […]